Returns & Exchanges
At Zero9 Holsters, we stand behind the quality of our gear and offer a 30-day window for returns or exchanges on all standard items in original condition. We want to ensure your setup is perfect for your mission, whether on-duty or in the field.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all clips, hardware, and accessories are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned gear, we will process your refund or ship out your new exchange within 5-7 business days.